Privacy Policy

1. Introduction

Welcome to CAD Academy (cadacademy.lk). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using cadacademy.lk, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

Personal Information

When you register for an account, enroll in a course, or contact us, we may collect:

• Name: Your full name as provided during registration
• Email Address: Used for account communication and course updates
• Phone Number: For course-related communications and emergency contact
• National Identity Card (NIC) Number: If required for course registration or certification purposes
• Mailing Address: For course materials delivery or certification mailing
• Educational Background: Information about your qualifications and experience
• Payment Information: Billing address and payment method details (processed securely through third-party payment gateways)

Payment-Related Data

When you make payments for courses:

• Payment transactions are processed through secure third-party payment gateways
• We do not store your full credit card or debit card numbers
• We may retain payment transaction records for accounting and verification purposes
• Payment processors may collect additional information as per their own privacy policies

Technical Data

When you visit our website, we automatically collect certain technical information:

• IP Address: Your device's internet protocol address
• Browser Type and Version: Information about your web browser
• Device Information: Type of device, operating system, and screen resolution
• Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
• Cookies and Tracking Technologies: As described in our Cookies Policy section
• Referral Source: The website or source that directed you to our site

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process your course enrollments, provide educational services, and manage your account
• Communication: To send you course updates, announcements, reminders, and respond to your inquiries
• Payment Processing: To process payments, verify transactions, and manage billing
• Course Management: To track your progress, issue certificates, and provide course materials
• Website Improvement: To analyze usage patterns, improve our website functionality, and enhance user experience
• Security: To protect against fraud, unauthorized access, and ensure the security of our services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: To send you promotional materials about our courses and services (with your consent, where required)
• Customer Support: To provide technical support and assistance when needed
• Analytics: To generate statistical reports and understand how our services are used

We will only use your personal information for the purposes stated above or as otherwise permitted by law.

4. Data Sharing & Third Parties

We do not sell your personal information. We may share your information with:

Service Providers

• Payment Processors: To securely process your payments
• Email Service Providers: To send you communications
• Cloud Storage Providers: To store and manage your data securely
• Analytics Services: To analyze website usage and improve our services
• Hosting Providers: To host our website and services

All service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Prevent fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Using SSL/TLS encryption for data transmission
• Secure Storage: Storing data in secure, access-controlled environments
• Access Controls: Limiting access to personal information to authorized personnel only
• Regular Security Audits: Conducting periodic security assessments and updates
• Secure Payment Processing: Using PCI-DSS compliant payment processors
• Password Protection: Requiring strong passwords and secure authentication
• Firewall Protection: Implementing network security measures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.

If you suspect any unauthorized access to your account, please contact us immediately at info@cadacademy.lk.

6. Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (e.g., authentication, security)
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific websites
• Block all cookies
• Delete all cookies when you close your browser

Please note that disabling cookies may affect the functionality of our website and your ability to use certain features.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Information: Retained while your account is active and for a reasonable period after account closure
• Course Records: Retained for certification verification and record-keeping purposes
• Payment Records: Retained as required by accounting and tax regulations
• Communication Records: Retained for customer support and legal compliance purposes
• Analytics Data: Retained in aggregated, anonymized form

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

8. User Rights

You have the following rights regarding your personal information:

Access

You have the right to request access to the personal information we hold about you. You can request a copy of your data by contacting us at info@cadacademy.lk.

Correction

You have the right to request correction of any inaccurate or incomplete personal information. You can update your account information through your account settings or by contacting us.

Deletion

You have the right to request deletion of your personal information, subject to legal and contractual obligations. We may retain certain information as required by law or for legitimate business purposes.

Objection and Restriction

You have the right to object to certain processing of your personal information or request restriction of processing in specific circumstances.

Data Portability

You have the right to receive your personal information in a structured, commonly used format, where technically feasible.

Withdraw Consent

Where we process your information based on consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at info@cadacademy.lk. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

9. Children's Privacy

Our services are primarily intended for individuals who are 18 years of age or older. However, we may accept students under 18 with appropriate parental or guardian consent.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. We will take steps to delete such information from our systems.

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will update the "Last Updated" date at the top of this page
• We will notify you of significant changes via email or through a prominent notice on our website
• Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to addressing your privacy concerns and will respond to your inquiries promptly and thoroughly.